Last Updated: 14 May 2026

1. Introduction

Welcome to the Privacy Policy for Creative Con. This policy is issued by POP Nippon Ltd (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.creativecon.co.uk), purchase tickets for our events, or interact with us as an attendee or trader. As a UK-based entity, we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For data protection purposes, POP Nippon Ltd is the “data controller” of your personal data (meaning we decide how and why your personal data is processed).

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, username or similar identifier, and (where you choose to provide them) social media handles.
  • Contact Data: Includes email address and telephone numbers.
  • Ticket Purchase / E‑Ticket Data: Includes information you provide when purchasing tickets (including e‑ticket/booking details such as order reference/QR code, ticket type, and attendance/session selection where applicable).
  • Trader Application Data (including Stamp Rally): Includes information you provide when applying to trade at Creative Con and/or participating in the Stamp Rally (such as business/trading name, contact details, product categories, table requirements, delivery/onsite needs, and prize fulfilment details where applicable).
  • Financial Data: Payments are processed via secure third-party payment processors (including PayPal and/or ticketing platforms). We do not store full payment card details on our servers. Where PayPal is used, PayPal will process payment details and may share confirmation/transaction status with us.
  • Transaction Data: Includes details about payments to and from you and other details of products and services (such as event tickets and trader/table fees) you have purchased from us. This may include information about transaction fees (for example, PayPal processing fees, which may be around 4% depending on method/region) in our accounting records.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences, including marketing sign-ups and contact form submissions.
  • Media Data: Includes photographs and video footage taken during our events (including areas covered by photoshoot banners and/or signage).

3. How We Collect Your Data

We use different methods to collect data from and about you:

  • Direct Interactions: You may give us your Identity, Contact, Ticket Purchase / E‑Ticket, Trader Application (including Stamp Rally), and Marketing and Communications Data by purchasing tickets, filling in forms on our website (including marketing sign-ups and contact forms), and submitting trader applications.
  • Third Parties: We receive personal data about you from third parties such as ticketing platforms (for example, where tickets are sold/managed via a third-party system) who provide us with attendee lists and booking details for event management and entry validation. We also receive transaction confirmations/status from payment providers such as PayPal when you choose to pay using those services.
  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns via cookies and similar technologies.
  • Event Media: Our events may include professional photographers and videographers, and your image may be captured in photos or videos (including in areas with photoshoot banners/signage).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To process your ticket purchase (including issuing e‑tickets) and facilitate your entry into Creative Con; to manage trader applications and provide trader services (including table/trader administration where applicable); and to administer the Stamp Rally (including prize fulfilment where applicable).
  • Legitimate Interests: To manage and improve our events, provide customer support, ensure the safety and security of attendees and traders, prevent fraud, and run our operations efficiently.
  • Consent: Where you have opted in to receive our marketing communications (for example, newsletter sign-ups).
  • Publicity / Event Media: To promote Creative Con using photographs and video captured at the event (including areas covered by photoshoot banners/signage). Where required by law, we will rely on consent; otherwise we rely on legitimate interests (balancing our promotional needs with your privacy rights).

5. Disclosures of Your Personal Data

We may share your personal data with:

  • Payment Providers (PayPal): If you choose to pay via PayPal, your payment will be processed by PayPal. PayPal will process personal data in accordance with its own privacy policy and will share relevant transaction confirmations/status with us so we can reconcile payments. (PayPal processing/transaction fees, which may be around 4% depending on method/region, are handled as part of payment processing and our accounting records.)
  • Ticketing Platforms: Where tickets are sold/managed via third-party ticketing platforms, we may share necessary booking and attendee information with those providers and receive attendee lists/e‑ticket information back for entry validation and event administration.
  • Service Providers: Including IT and system administration services, email marketing tools, customer support tools, and other suppliers we use to operate Creative Con.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Venue Management and Event Partners: Where necessary for health, safety, security, and operational delivery (for example, access control, safeguarding, or incident management).
  • Law Enforcement / Regulators: Where required by law or to protect legal rights.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details provided below.

9. Photography and Videography Notice

By attending Creative Con, you acknowledge that you are entering an area where photography, audio, and video recording may occur, including in designated photoshoot areas and in spaces covered by photoshoot banners/signage. By entering the event premises, you consent to interview(s), photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used for news, webcasts, promotional purposes, advertising, inclusion on websites, social media, or any other purpose by POP Nippon Ltd and its affiliates, contractors, and representatives.

If you do not wish to be photographed or filmed, please notify the photographer or a member of the event staff immediately (we will do our best to accommodate, noting that it may not always be possible to avoid incidental capture in crowd shots).

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

12. Contact Details

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

POP Nippon Ltd (Data Controller for Creative Con)
Email: [info@popnippon.com]
Website: www.creativecon.co.uk

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